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SFP-W log in authentication
How has logging into SFP-W changed?
Following feedback from many of our dealers, in March 2025 we updated the way you authenticate to access SFP-W at NextGear Capital UK & Ireland.
When logging in to SFP-W, you’ll see an improved welcome screen with new features. To access your account, you will need to follow the updated authentication process outlined in the guide that was emailed to you. If you haven't received this, you can access the guide here.
I have requested a password reset; how long do I have to action it?
Once you receive the password reset email, you’ll have 7 days to use the link and reset your password. After 7 days, the link will expire, and you’ll need to request a new password reset. You can contact our team to assist you with this by emailing: ngcuk-enquiries@coxautoinc.com
I am a new dealer, how long do I have to action ‘Set Up Your Account’ in my welcome email?
The 'Set Up Your Account' welcome email remains active for 14 days. After this period, the link will expire, and you will need to be re-added to the system to receive a new welcome email. You can contact our team to assist you with this by emailing: ngcuk-enquiries@coxautoinc.com
What if there are multiple users at my dealership?
If your dealership has multiple SFP-W users, each user will need to update to the new authentication process to continue accessing the system.
Will I need to re-authenticate with my email address now?
We recommend switching to the new authentication process, which uses your email address. While you will still have access to the existing method using a company name to log in, this option will be phased out soon. To ensure a smooth transition, we encourage you to make the switch as soon as possible.
How to use DocuSign
How do I sign NextGear Capital documentation using DocuSign?
Download our 'How to Guide' here or visit the DocuSign website for more information.
Why are NextGear Capital using electronic signatures?
At NextGear Capital we want to make interacting with us as quick and easy as possible. We have invested in DocuSign which is an electronic signature software to allow our dealers to sign contracts with maximum flexibility. DocuSign provides a faster and more convenient way of signing contracts as you can do so from any device, anywhere at any time.
To complete an electronic signature it is a simple process, click the link in the email, read the documents and once you’re ready to sign just follow and click the DocuSign tabs and you’re finished! The paperless approach is to enable you to have more time to stock more and sell more.
Are electronic signatures widely used?
Yes. Many organisations including governments, large corporations, small businesses and charities routinely use electronic signatures all the time nowadays. If you’ve ever downloaded an app or update to your smartphone or ordered goods and services or donated to charity online, you will have agreed to the providers terms & conditions on-screen by electronic signature with no pen or paper in sight!
How can you prove who actually signed with DocuSign?
The electronic signature is linked to the unique device used to sign and the signer to their unique email address to which the document was sent. A record of this together with a time stamp of when the document was opened and signed by that person is kept, and courts accept this as evidence that that person was the one who signed.