Using my Stocking Plan
How do I change my Password?
To change your password, you’ll need to submit a request to us. To do so, simply go to the Contact page and contact us by phone or email.
Why do I have to log in twice to see my account details?
Your Stocking Plan contains some very sensitive business information and it’s our duty to help you to protect it as it’s situated on a different server to the website.
For now, the best way to do this is to have two log in points, one to access the secure section of the website, and the other to access your specific account details.
We’re working to find an even quicker solution and if you have any problems logging in at either stage, just contact us straight away. Or if you forget your password, you can find out how to reset it here.
What happens if I buy an ineligible vehicle?
An ineligible vehicle is one that falls outside the description of 'non-defective' used cars and LCVs up to 3.5 tonnes.
Your Stocking Plan will indicate to the auction that the purchase request has been referred and you won't be able to use your NextGear Capital Stocking Plan for that purchase.
But don't worry, you can still pay for the vehicle using other funds.
What happens if I miscalculate and go over my Stocking Plan limit?
Your Stocking Plan will indicate to the auction house that the purchase request has been referred and you won’t be able to use your NextGear Capital Stocking Plan immediately for that transaction.
But don’t worry, you can still purchase the vehicle you’ve chosen by using other funds or you can contact us to find out whether you’re eligible for a temporary limit increase (fees will apply).
If you do not use other funds or we do not grant a temporary limit increase, the vehicle will be held at auction and we will debit your Stocking Plan the following day. Once funds are cleared the vehicle can be collected.
Do I have to pay anything before I sell the vehicle?
A vehicle can be held in stock for up to 120 days, with interim payments required.
A daily holding charge applies throughout the holding period and fixed fees are payable at the start of the holding period and on the interim payment dates.
So if you sell the vehicle in less than 45 days, all you have to pay is the initial transaction fee and daily holding charge for 45 days.
If it takes a bit longer to make a sale, you will have to pay the fees for each period and the interim, but you’ll know in advance how much this will be and can budget accordingly.
How soon after selling one vehicle can I use the balance on the account again?
Once you’ve sold a vehicle you can log the sale online. Payment is collected automatically by Direct Debit on the next working day, and once it’s cleared you can use the available balance again. Plus, if you’re at your limit and want to secure a purchase before the payment clears, you can ask us whether you are eligible for a temporary limit increase (on payment of a fee).
How long can I stock a vehicle for?
The standard availability term is 150 days but you can settle early. Interim payments are payable during the term.
The flexibility of a NextGear Capital Stocking Plan means you can stock a vehicle for as long as you need to up to the standard plan of 150 days.
How does the auction house get paid?
We pay the auction house direct by bank transfer as they are the selling agent for the vendor. In the case of trade sourced vehicles, we pay the dealer or finance house. After the close of business on the day the vehicle transaction is made, payment will be made on the next working day.
What is a Margin Scheme vehicle?
A Margin Scheme vehicle is a car that is being sold by you under the HMRC Second Hand Margin Scheme.
Please see the HMRC website for more details about Margin Scheme.