SFP-W log in authentication
How has logging into SFP-W changed?
Following feedback from many of our dealers, in March 2025 we updated the way you authenticate to access SFP-W at NextGear Capital UK & Ireland.
When logging in to SFP-W, you’ll see an improved welcome screen with new features. To access your account, you will need to follow the updated authentication process outlined in the guide that was emailed to you. If you haven't received this, you can access the guide here.
I have requested a password reset; how long do I have to action it?
Once you receive the password reset email, you’ll have 7 days to use the link and reset your password. After 7 days, the link will expire, and you’ll need to request a new password reset. You can contact our team to assist you with this by emailing: ngcuk-enquiries@coxautoinc.com
I am a new dealer, how long do I have to action ‘Set Up Your Account’ in my welcome email?
The 'Set Up Your Account' welcome email remains active for 14 days. After this period, the link will expire, and you will need to be re-added to the system to receive a new welcome email. You can contact our team to assist you with this by emailing: ngcuk-enquiries@coxautoinc.com
What if there are multiple users at my dealership?
If your dealership has multiple SFP-W users, each user will need to update to the new authentication process to continue accessing the system.
Will I need to re-authenticate with my email address now?
We recommend switching to the new authentication process, which uses your email address. While you will still have access to the existing method using a company name to log in, this option will be phased out soon. To ensure a smooth transition, we encourage you to make the switch as soon as possible.