Hitchin Cars tell us about their NextGear Capital experience...

Chris Love started Hitchin Cars with 10-15 vehicles around two years ago and has since built up to stock 40-50 vehicles. Starting at a difficult time for the industry, the success of the business can be attributed to a 'no pressure' approach to customer service, an extremely high standard of vehicle preparation and making it easy and enjoyable for customers to buy.

"I was already a long way down the application process for an alternative stocking facility when a chance call from Account Executive, John Ingham, made me aware of the NextGear Capital Stocking Plan - and it seemed like a breath of fresh air.

John and the whole team's professionalism was backed up by how quick and easy it was to apply online and my Stocking Plan took just a few days to set up. The process even highlighted some improvements and cost savings I could make for my business and I like the fact that this is their core business, rather than an add-on service.

Speed is of the essence for me, and buying at NextGear Capital's partner auctions is fast and easy. There's nothing to sign as the vehicles are loaded electronically in seconds and delivery is arranged for the next day, so I can put the vehicles up for sale quickly.

Having a NextGear Capital Stocking Plan will make a difference for my business in many ways:

• Volume is important, so speeding up my auction experience means I can maximise my stock turnover.
• Using the Plan has given me the confidence to improve my stock profile and buy vehicles I was previously wary of, due to tying up too much cash.
• I can also use it to match my stock profile to local demographics and increase the profitabilty per vehicle.

The speed and simplicity of NextGear Capital's product and service from start to finish just adds to the professionalism of a company that understands what I do, cares about it, and clearly wants to help my business increase profit and be successful."

Chris Love
Managing Director, Hitchin Cars